Delete your account

Last updated: October 2026

You can permanently delete your Talkwisp account and its data yourself, in the app or on the web.

In the mobile app

Open the Talkwisp app and sign in.
On the store list screen, tap Delete my account at the bottom.
Enter your password and confirm.

By email

If you cannot sign in, email [email protected] from the address registered on your account and ask for deletion. We will verify it is you and delete the account.

What is deleted

Your profile, login details and push notification tokens.
Every store you own, with all its conversations, messages, contacts, tickets, AI knowledge, automations and settings.
Your subscription record. Cancel any active paid plan in Billing first so you are not charged again.
If you are only a team member of someone else's store, you are removed from that team; their data is not affected.

Deletion is immediate and cannot be undone. Some provider logs and backups may persist for a short period before they expire.